Payment Policy
Planteer Pots
This Payment Policy explains how payments are handled for purchases made at Planteer Pots.
1. Accepted Payment Method
-
We currently accept Cash on Delivery (COD) only.
-
Customers will pay the total order amount at the time of delivery.
2. Cash on Delivery (COD) Terms
-
Payment must be made in full upon receiving the order.
-
Please ensure you have the exact amount ready for smooth delivery (if possible).
-
The courier partner may refuse delivery if payment is not completed.
3. Order Confirmation
-
All orders are confirmed before processing.
-
We may contact customers via phone or email to verify order details.
-
Orders with incorrect or incomplete information may be delayed or canceled.
4. Pricing
-
All prices listed on our website are in applicable currency and may include or exclude taxes and shipping fees.
-
Prices are subject to change without prior notice.
5. Failed Delivery & Payment Issues
-
If delivery fails due to non-payment or customer unavailability, the order may be canceled.
-
Repeated failed orders may result in restricted future purchases.
6. Refunds
-
Since we use COD, refunds are only applicable for damaged or defective products after verification.
-
Refunds (if approved) will be processed through an agreed method (bank transfer or similar).
7. Security
-
We do not store any payment card or online banking information since COD is our only method.
-
Customer information is handled securely for order processing only.
8. Contact Information
If you have any questions regarding payments, please contact us:
-
Email: support@Planteerpots.store
-
Phone: +1 2068281465
-
Support: 24/7 Available
Planteer Pots – Simple, Safe & Reliable Shopping 🌱